The GuardianSouthwest Airlines CEO on flights chaos: ‘No way to almost apologize enough’Dec 30, 2022Samira Asma-SadequeBy Samira Asma-Sadequemore_vert
The Texas TribuneSouthwest Airlines' holiday meltdown brings on federal investigationDec 27, 2022Karen BrooksBy Karen Brooksmore_vert
CNNTriumph, tedium and tenacity: Stranded travelers tell their winter storm storiesDec 27, 2022Amanda Jackson & Laura LyBy Amanda Jackson & Laura Lymore_vert
NPRFlight cancellations have led to scores of unclaimed luggageDec 29, 2022Giulia HeywardBy Giulia Heywardmore_vert
Simple FlyingThousands Stranded At San Diego International Airport On Christmas DayDec 26, 2022Riley PickettBy Riley Pickettmore_vert
The New York TimesOpinion | The Airlines Know They Are Scamming Us (Published 2022)Dec 30, 2022Elizabeth SpiersBy Elizabeth Spiersmore_vert
ABC NewsSouthwest CEO apologizes to customers, employees: 'There will be a lot of lessons learned'Dec 30, 2022Amanda MaileBy Amanda Mailemore_vert
The Denver PostFlight cancellations continue at Denver airport as Southwest strugglesDec 26, 2022Shelly BradburyBy Shelly Bradburymore_vert
AxiosSouthwest cancellations: Delta, American and United add new waivers, fare capsDec 28, 2022Kelly Tyko & Herb ScribnerBy Kelly Tyko & Herb Scribnermore_vert
The Dallas Morning NewsWhat’s the problem with Southwest Airlines scheduling system?Dec 30, 2022Kyle ArnoldBy Kyle Arnoldmore_vert
ForbesCrisis Management Lessons From Southwest Airlines' MeltdownDec 29, 2022Edward SegalBy Edward Segalmore_vert
Common DreamsSouthwest Airlines Spent $5.6 Billion on Shareholder Gifts in Years Ahead of Mass Cancellation CrisisDec 27, 2022Jake JohnsonBy Jake Johnsonmore_vert
Los Angeles TimesHiltzik: The disease that hit SouthwestDec 28, 2022Michael HiltzikBy Michael Hiltzikmore_vert
POLITICOButtigieg pledges 'extraordinary effort' as Southwest Airlines cancels more flightsDec 28, 2022Oriana PawlykBy Oriana Pawlykmore_vert
FOX 10 News PhoenixSouthwest Airlines cancels thousands of flights, stranding Phoenix Sky Harbor travelersDec 29, 2022Marissa SarbakBy Marissa Sarbakmore_vert
NBC News'Never flying Southwest again': Stranded and frustrated customers scramble to find flights and alternative travelDec 27, 2022Antonio PlanasBy Antonio Planasmore_vert
USA TODAYSouthwest Airlines' cancellations leave thousands of bags lostDec 28, 2022Kathleen WongBy Kathleen Wongmore_vert
The Wall Street JournalHow Southwest Airlines Melted DownDec 28, 2022Alison SiderBy Alison Sidermore_vert
ReutersSouthwest cancels thousands more flights; U.S. government vows scrutinyDec 28, 2022David Shepardson & Alexandra AlperBy David Shepardson & Alexandra Alpermore_vert
Gizmodo'Outdated' Scheduling Software Could Be to Blame for Holiday Travel Nightmare at Southwest AirlinesDec 28, 2022Mack DeGeurinBy Mack DeGeurinmore_vert
BBC.comSouthwest Airlines cancels thousands more flights following winter stormDec 28, 2022Bernd Debusmann Jr. & Bernd DebusmannBy Bernd Debusmann Jr. & Bernd Debusmannmore_vert
The Points GuySouthwest's operation continues to meltdown as airlines recover from major Christmas stormDec 27, 2022Zach GriffBy Zach Griffmore_vert
Business InsiderSouthwest says scheduling system played a role in flight meltdownDec 27, 2022Taylor RainsBy Taylor Rainsmore_vert
The Washington PostSouthwest Airlines cancellations face scrutiny amid winter storm chaosDec 27, 2022Hannah Sampson, Justin George & Rachel LermanBy Hannah Sampson, Justin George & Rachel Lermanmore_vert
WLS-TVSouthwest Airlines flights canceled at Midway leaving thousands of travelers stranded due to Winter Storm ElliottDec 26, 2022Michelle Gallardo, Eric Horng & Stephanie WadeBy Michelle Gallardo, Eric Horng & Stephanie Wademore_vert
FortuneSouthwest CEO Bob Jordan said airline was 'behind' on modernization in late NovemberDec 28, 2022Mary Schlangenstein & Ryan BeeneBy Mary Schlangenstein & Ryan Beenemore_vert
The VergeSouthwest cancels thousands of flights, leaving passengers stranded across the USDec 28, 2022Emma RothBy Emma Rothmore_vert
CNBCSouthwest Airlines says holiday meltdown will 'certainly' hit fourth-quarter resultsDec 29, 2022Leslie Josephs & Rebecca PicciottoBy Leslie Josephs & Rebecca Picciottomore_vert
NBC NewsTransportation Department will be looking into Southwest flight cancellations, Buttigieg saysDec 27, 2022Phil HelselBy Phil Helselmore_vert
NBC NewsWhy Southwest Airlines canceled so many flights the week of ChristmasDec 27, 2022Rob WileBy Rob Wilemore_vert
NBC NewsSouthwest cancels 70% of its flights as travelers try to get homeDec 27, 2022Phil Helsel & Julianne McShaneBy Phil Helsel & Julianne McShanemore_vert
The Wall Street JournalSouthwest CEO Says Airline Is Trying to 'End This Rolling Struggle'Dec 28, 2022Alison Sider & Jacob PassyBy Alison Sider & Jacob Passymore_vert
The Wall Street JournalSouthwest CEO Says More Cancellations Ahead as Airline Tries to RecoverDec 27, 2022Alison SiderBy Alison Sidermore_vert
CNNSouthwest got billions of dollars in taxpayer aid. Why is its service still a mess?Dec 28, 2022Alicia WallaceBy Alicia Wallacemore_vert
CNNUnited and American Airlines place price caps on some cities to help Southwest customers get homeDec 28, 2022Jennifer KornBy Jennifer Kornmore_vert
CNNHow Southwest failed the holidays: Four charts explaining the cancellationsDec 29, 2022Christopher Hickey & Matt StilesBy Christopher Hickey & Matt Stilesmore_vert
ReutersWeather disruptions linger for U.S. flights, led by Southwest AirlinesDec 26, 2022Kanishka SinghBy Kanishka Singhmore_vert
ReutersSouthwest Airlines operations back to normal after being crippled by stormDec 30, 2022Doina Chiacu & Mark PorterBy Doina Chiacu & Mark Portermore_vert
ABC NewsSouthwest CEO apologizes to passengers, staff after flight cancellation chaosDec 27, 2022Sam Sweeney, Peter Charalambous & Will McduffieBy Sam Sweeney, Peter Charalambous & Will Mcduffiemore_vert
ABC News'Disruption we've never seen': What's causing the Southwest Airlines meltdown?Dec 28, 2022Max ZahnBy Max Zahnmore_vert
CNBCSouthwest warns of more flight cancellations as meltdown draws federal scrutinyDec 26, 2022Leslie JosephsBy Leslie Josephsmore_vert
CBS NewsTravelers "beyond frustrated" by Southwest Airlines cancellations: "It's been hell"Dec 27, 2022Irina IvanovaBy Irina Ivanovamore_vert
CBS NewsSouthwest Airlines' troubles continuing: Thousands more flights canceledDec 29, 2022more_vert
NPRAre airlines price-gouging Southwest passengers looking for alternate routes?Dec 30, 2022Emily OlsonBy Emily Olsonmore_vert
NPR5 things to know about Southwest's disastrous meltdownDec 30, 2022Camila DomonoskeBy Camila Domonoskemore_vert
NPRSouthwest cancels 5400 flights in less than 48 hours in a 'full-blown meltdown'Dec 26, 2022Ashley AhnBy Ashley Ahnmore_vert
NPRSouthwest cancels another 4,800 flights as DOT investigatesDec 28, 2022Emily OlsonBy Emily Olsonmore_vert
The New York TimesWith Only Dozens of Cancellations on Friday, Southwest Steps Closer to Normal (Published 2022)Dec 30, 2022Daniel VictorBy Daniel Victormore_vert
The New York TimesSouthwest Failures No Longer ‘Weather-Driven,’ Pete Buttigieg SaysDec 29, 2022Jill Cowan, Daniel Victor & Robert ChiaritoBy Jill Cowan, Daniel Victor & Robert Chiaritomore_vert
The New York TimesWhy Did Southwest Cancel Thousands Of Flights? Here’s What Happened.Dec 28, 2022Michael Levenson & Maria CramerBy Michael Levenson & Maria Cramermore_vert