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Asos closes accounts of customers who return too many items

Top news

Asos customers banned over returns say it is 'slap in the face'

9 hours ago

Major fashion brand loved by Brits bans thousands of customers 'with immediate effect'

Yesterday

By James Rodgers & Danielle Canagasuriam

ASOS is permanently closing customer accounts without warning and people are furious

4 days ago

By Ellie Gosley

ASOS is now permanently banning shoppers - but it doesn’t address a bigger problem

4 days ago

By Sophie Thompson

All coverage

Why are customers’ ASOS accounts being deleted?

4 hours ago

Influencer banned for life from ASOS says new rules are 'exclusionary'

13 hours ago

By Danielle Canagasuriam

Warning for anyone who places online orders with ASOS

10 hours ago

Asos Introduces New Policy Targeting Excessive Returns With Permanent Account Closures

Yesterday

ASOS bans thousands of customers 'with immediate effect' due to little-known rule

12 hours ago

By Molly Toolan

Birmingham Live

Warning for anyone who places online orders with ASOS

Yesterday

By James Rodgers

ASOS Bans Customers Over Returns: What Sellers Should Know

11 hours ago

Retail Technology Innovation Hub

Asos comes under fire as disgruntled customers' accounts are closed due to their online returns activity

Yesterday

ASOS customers fume as accounts are closed without warning – but retailer responds

2 days ago

By Lucy Marshall

Asos becomes latest retailer to close accounts with high returns rate

4 days ago

By Megan Robinson

TheIndustry.fashion

Saving costs or sacrificing loyal customers: ASOS bans shoppers over high returns

4 days ago

By Chloe Burney

Manchester Evening News

ASOS bans shoppers who have 'consistently' breached little-known rule

6 hours ago

Asos under fire after shutting customer accounts over returns rule

5 days ago

By Georgia Wright

Asos closes customer accounts with high returns rate

5 days ago

ASOS is permanently closing customer accounts without warning and people are furious

4 days ago

By Ellie Gosley

Thousands of ASOS customers banned and accounts deleted as retailer cracks down on ‘insane’ policy...

4 days ago

By Laura McGuire

Birmingham Live

ASOS bans thousands of customers 'with immediate effect' and deletes accounts

3 days ago

By James Rodgers

Manchester Evening News

ASOS customers fume as accounts are closed without warning – but retailer responds

3 days ago

By Lucy Marshall

ASOS responds after customers notice accounts have been closed without warning

3 days ago

By Lucy Marshall

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